Acclo IQ — Terms of Service and End User License Agreement

Effective Date: 2026-04-22 Version: 1.0

Summary

Acclo IQ is a local-first personal finance app. Here are the key points:

  • Your data is yours. All financial data stays on your device. We cannot access it and claim no rights to it.
  • No payment required. Acclo IQ works out of the box at no cost. Paid plans unlock additional features, but your data is always yours — you can export it anytime regardless of plan.
  • Pro unlocks more. Pro adds unlimited accounts, unlimited data history, bank sync, cloud sync, and more. See accloiq.com/pricing for current plans and features.
  • Cancel anytime. Pro subscriptions can be canceled at any time. Your data stays on your device regardless.
  • Privacy first. One telemetry ping per day is the only data we send by default, and you can turn it off. See our Privacy Policy for details.

The full terms below govern your use of the Software. Key terms used throughout are defined in Section 21.

This document constitutes both the Terms of Service and the End User License Agreement (EULA) for the Acclo IQ Software.

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Engenso LLC (“Company,” “we,” “us,” or “our”) governing your use of the Acclo IQ desktop application, progressive web application, and related services (collectively, the “Software”).

By downloading, installing, accessing, or using the Software, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not download, install, or use the Software.

1. Your Data — Local-First Commitment

1.1 Data Ownership

You retain full ownership of all data you enter into or generate using the Software. The Company claims no ownership interest in your financial data, transaction records, budget configurations, or any other data stored within the Software.

1.2 Local Storage

All financial data processed by the Software is stored on your local device in a local SQLite database. There are no Company-operated servers that store your financial data. If you optionally enable Cloud Sync (Section 11.2), encrypted files are stored on your chosen cloud provider’s infrastructure. The Company does not collect, store, transmit, access, or have any technical ability to access your financial data.

1.3 Your Responsibility

Because your data is stored locally on your device, you are solely responsible for maintaining backups of your data. The Company is not responsible for any loss of data due to device failure, accidental deletion, software uninstallation, operating system updates, or any other cause. The Software provides backup and restore functionality on all tiers to help you protect your data.

1.4 Data Export

You may export your data from the Software at any time using the built-in CSV export functionality, which is available on all tiers. The Company will not restrict your ability to export your own data.

2. License Grant

Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Software on your personal devices, solely for your personal, non-commercial use.

  • Free Tier: You may install and use the Software on one (1) Device. Data access in the Free Tier is limited to a rolling twelve (12) month window. Transactions older than twelve months remain stored locally but are not accessible in dashboards, analysis, or reports until you upgrade to Pro.
  • Pro Tier (Monthly/Annual): You may activate the Software on up to two (2) Devices simultaneously with unlimited data history.

All rights not expressly granted in these Terms are reserved by the Company. The Software is licensed, not sold.

3. Free and Pro Tiers

3.1 Free Tier (Acclo IQ Basic)

The Free Tier includes:

  • Dashboard and transactions (twelve-month lookback)
  • Budget overview and setup (current month)
  • Recurring transaction detection (twelve-month lookback)
  • Spending analysis trends (twelve-month lookback)
  • Smart auto-categorization rules (regex pattern matching, multi-tier scoping, conflict detection)
  • Two (2) bank accounts
  • Five (5) custom tags (system tags do not count toward the limit)
  • CSV import and export with sample bank format profiles
  • Manual transaction entry and splits
  • Check register (twelve-month lookback)
  • Full data export and backup
  • Dark and light themes
  • One (1) Device activation

3.2 Pro Tier (Acclo IQ Pro)

The Pro Tier includes everything in the Free Tier, plus:

  • Unlimited bank accounts and tags
  • Unlimited data history (no twelve-month window restriction)
  • Budget history and trends
  • Year-over-year spending analysis
  • P&L Statements (Statement of Activity)
  • Full spending analysis (unlimited history)
  • Full recurring detection (unlimited history, upcoming forecasts, budget integration)
  • SimpleFIN bank sync (third-party subscription required)
  • Cloud sync (E2E encrypted multi-device synchronization via Google Drive)
  • Receipt attachments
  • Two (2) Device activations
  • Priority email support

The Company reserves the right to modify features available in each tier. Material changes to paid tier features will be communicated with at least thirty (30) days advance notice.

3.3 Downgrade and Data Preservation

If your subscription expires, is canceled, or payment fails and the grace period (Section 4.3) elapses, your license reverts to the Free Tier. All of your data remains on your local device and is never deleted by the Software. Data associated with Pro-only features (e.g., additional accounts, receipts, budget history) is preserved in the local database. Accounts beyond the Free limit are deactivated (hidden from dashboards, analysis, and budgets) but remain visible in Settings and can be reactivated by upgrading. Pro-only feature tabs (budget history, year-over-year analysis, bank sync, cloud sync) are locked behind an upgrade prompt; underlying data is preserved. Data older than twelve (12) months becomes inaccessible in dashboards, analysis, and reports but remains stored locally. You may always export all of your data — including deactivated accounts — via CSV regardless of tier (Section 1.4).

4. Payment, Pricing, and Billing

4.1 Pricing

Current pricing is published at accloiq.com/pricing. All prices are in US dollars. Applicable taxes may be added at checkout.

4.2 Payment Processing

Payments are processed by our payment processor (Polar.sh). The Company does not receive, store, or have access to your full payment card details. Your use of the payment processor is subject to their terms of service and privacy policy.

4.3 Failed Payments

If a subscription payment fails, you will have a thirty (30) day grace period during which Pro features remain available. After the grace period, your license will revert to Free Tier functionality. Your data will not be deleted or affected.

5. Auto-Renewal and Cancellation

5.1 Auto-Renewal

Monthly and annual subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date. You will be charged using the payment method on file.

By subscribing, you acknowledge and agree that your subscription will automatically renew and you authorize us to charge the applicable subscription fee using your payment method on file until you cancel.

5.2 Price Changes

The Company will provide at least thirty (30) days advance notice of any price changes. Price changes take effect at the start of your next billing period following the notice. If you do not agree to a price change, you may cancel before the new price takes effect.

5.3 Cancellation

You may cancel your subscription at any time through the Polar.sh subscription portal. Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until the end of the period for which you have already paid. No partial-period refunds are provided for cancellation mid-cycle.

6. Refund Policy

6.1 Initial Purchase

You may request a full refund within fourteen (14) days of your first subscription purchase, no questions asked. To request a refund, contact support@accloiq.com within the 14-day window.

6.2 Renewals

Renewal charges are final and non-refundable. You may cancel your subscription at any time to prevent future renewals (see Section 5.3). No partial-period refunds are provided for cancellation mid-cycle.

6.3 Billing Errors

If you believe you were charged in error, contact support@accloiq.com within seven (7) days of the charge. The Company may, at its sole discretion, offer refunds on a case-by-case basis.

6.4 EU/UK Consumer Rights

By purchasing a subscription and accessing the Software, you expressly consent to the immediate provision of digital content and acknowledge that you lose your right of withdrawal under the EU Consumer Rights Directive (2011/83/EU) and UK Consumer Contracts Regulations 2013, except as provided in Section 6.1 above.

7. Free Trial

If offered, a free trial provides full access to Pro features for the trial period specified at sign-up. At the end of the trial period, your license will automatically revert to the Free Tier unless you subscribe to Pro. No payment information is required to start a free trial. You will not be automatically charged at the end of the trial.

8. Device Activation and Machine Limits

Your License Key permits activation on the number of Devices specified by your subscription tier. Each installation on a distinct Device counts as one activation. On the desktop application, your Device is identified by a hashed identifier derived from hardware characteristics. On the browser/PWA application, your Device is identified by a random identifier generated locally.

If you exceed your activation limit, you must deactivate the Software on an existing Device before activating on a new one. Deactivation can be performed through the Software’s Settings page.

The Software periodically validates your license status with our licensing provider (approximately once every twenty-four hours when online). If the Device is offline, the Software trusts the most recent validation result for up to thirty (30) days. After thirty (30) days offline without a successful validation, Pro features are temporarily disabled until the Device reconnects and successfully revalidates. Your data remains fully accessible regardless of license status.

If your Device is remotely deactivated (e.g., from the Manage Devices panel on another Device), the deactivation is detected at the next validation check. You may reactivate immediately if a Device slot is available.

Attempting to circumvent, bypass, or manipulate the device activation system constitutes a material breach of these Terms.

9. License Management

  • License Keys are issued and validated through our licensing provider (Keygen.sh). You are responsible for keeping your License Key confidential and secure.
  • You are responsible for all activity associated with your License Key.
  • If you believe your License Key has been compromised, contact us immediately at support@accloiq.com. Upon verification, the Company will revoke compromised activations and issue a replacement License Key at no charge. The Company is not liable for unauthorized use of your License Key occurring before you notify us.

10. Use Restrictions

You agree not to:

  • (a) Copy, modify, adapt, translate, or create derivative works of the Software;
  • (b) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent such restriction is prohibited by applicable law (including EU Directive 2009/24/EC for interoperability purposes) or by the license terms of open-source components incorporated into the Software;
  • (c) Distribute, sublicense, lease, rent, lend, or otherwise transfer the Software or your License Key to any third party;
  • (d) Remove, alter, or obscure any proprietary notices, labels, or marks on the Software;
  • (e) Use the Software to develop a competing product or service;
  • (f) Circumvent, bypass, or manipulate the license activation system, machine limits, or feature restrictions;
  • (g) Share your License Key with others or use a License Key that was not issued to you;
  • (h) Use the Software for commercial financial advisory services or resell data generated by the Software.

11. Optional Features

11.1 SimpleFIN Bank Sync

If you choose to use optional bank synchronization features (via SimpleFIN), transaction data is fetched directly from the third-party provider to your local device. The Company does not act as an intermediary and does not retain any synchronized data on its servers.

SimpleFIN is a separate, independent service that requires its own paid subscription (see SimpleFIN’s website for current pricing). The Company has no control over SimpleFIN’s pricing, availability, or terms.

Credential handling: The Company never receives, transmits, stores, logs, or has technical access to your bank login credentials. Bank credentials are provided by you directly to SimpleFIN through their secure bridge interface. The SimpleFIN access URL (a credential for retrieving your transaction data) is stored on your device using encrypted storage (AES-256-GCM via Web Crypto API, with keys stored in the OS keychain on desktop or encrypted localStorage in browser).

Service limitations: SimpleFIN retrieves transactions within a rolling sixty (60) day window. Transactions older than sixty (60) days may not be available for synchronization. Each sync is initiated manually by you through the Software’s Settings page.

Data accuracy: Transaction data retrieved through SimpleFIN is provided by third-party financial institutions and may not be complete, accurate, or timely. The Company does not verify or guarantee the accuracy of synchronized transaction data.

Service discontinuation: If SimpleFIN discontinues its service or becomes unavailable, the bank sync feature will cease to function. The Company is not responsible for SimpleFIN’s continued availability. Your previously synchronized data will remain on your local device and will not be affected.

11.2 Cloud Sync

If you choose to enable Cloud Sync, the Software synchronizes your financial data across multiple devices using your personal cloud storage account.

Encryption: All data is encrypted on your device before upload using AES-256-GCM encryption. The encryption key is derived locally from a password you set using PBKDF2 key derivation. No plaintext financial data ever leaves your device. The Company cannot access, decrypt, or read your cloud-stored data.

Cloud provider access: For Google Drive, the Software uses the drive.appdata OAuth scope, which grants access exclusively to a hidden, app-specific folder. The Software cannot read, modify, or access any other files on your Google Drive.

Local device identity: The Software may maintain a local per-device technical identifier before you enable Cloud Sync. This identifier is used for on-device data integrity, record authorship, and conflict resolution. By itself it remains on your device. If you enable Cloud Sync, it may appear inside the encrypted sync metadata written to your own cloud storage so your devices can reconcile changes.

Lost password: If you lose your Cloud Sync password, your cloud-stored data cannot be recovered. The Company does not have access to your encryption key and cannot reset or recover your sync password.

Cloud provider terms: Your use of cloud storage is subject to your cloud provider’s terms of service and privacy policy. The Company is not responsible for your cloud provider’s availability, data handling practices, or any changes to their service.

Sync behavior: Cloud Sync uses conflict-free merging (last-write-wins) to resolve conflicting edits across devices. In rare edge cases involving extended offline periods, previously deleted records may temporarily reappear after syncing. You can resolve this by resetting the sync vault in Settings > Cloud Backup. You are responsible for maintaining local backups of your data (Section 1.3). The limitation of liability for data loss (Section 16(f)) applies to Cloud Sync data.

User control: You may disconnect Cloud Sync at any time in Settings. Revoking the Software’s access in your cloud provider’s account settings will prevent further synchronization. To permanently remove synced data, you must manually delete the files from your cloud storage account.

11.3 Usage Telemetry

The Software sends one anonymous telemetry ping per day to the Company for aggregate usage analysis and product planning. Telemetry is enabled by default and can be disabled at any time in Settings > Privacy. During onboarding, a visible checkbox lets you opt out before any data is sent.

How it works. When telemetry is enabled, the Software generates a random device identifier and stores it in the encrypted vault on your device. This identifier helps us understand how many people use the app — without it, we would have no way to distinguish one ping from ten thousand coming from the same device. This identifier is not derived from hardware, IP address, browser fingerprint, or any personal information. It is deleted immediately when you disable telemetry in Settings > Privacy. If you re-enable telemetry later, a completely new identifier is generated — the previous one cannot be recovered or linked. Telemetry does not use cookies, device fingerprints, hardware identifiers, or any browser-based tracking technology.

Separation from licensing and local sync state. The device identifier used for license activation (Section 8) is never passed to the telemetry system. The telemetry identifier is also separate from the local device identifier the Software may maintain for on-device sync bookkeeping and conflict resolution. These are separate technical contexts with no shared identifiers. The Company will not attempt to correlate, cross-reference, or link telemetry data with licensing activation records or any other data source for the purpose of identifying individual users.

What is collected: One ping per day containing: platform, operating system, app version, license tier, locale, theme, general feature usage volume ranges (never exact counts), feature adoption flags (including budget depth, recurring detection depth, and import method), and install age tier (e.g., “1–3 months” — grouped into human-readable tiers, never exact dates). IP addresses are nulled before transmission. We cannot see any of your data, such as bank balances, categories, or transactions.

Legal basis (GDPR): Consent (Art. 6(1)(a)) — obtained via the onboarding checkbox and changeable at any time in Settings > Privacy. ePrivacy Directive: A device identifier is stored in the encrypted vault on your device; consent for this storage is obtained via the same onboarding checkbox and Settings toggle, satisfying Art. 5(3). When you disable telemetry, the identifier is deleted immediately and all telemetry processing stops. For full details on data collected and privacy safeguards, see our Privacy Policy, Section 4.3.

12. Financial Disclaimer

The Software is a personal budgeting and financial tracking tool. It is not intended to provide, and should not be construed as, financial, investment, tax, legal, or accounting advice.

The information displayed within the Software is for general informational purposes only and is based solely on data you provide. Any reliance you place on such information is strictly at your own risk.

You should consult qualified professionals for financial, investment, tax, or legal advice.

The Company is not a registered investment adviser, broker-dealer, financial institution, financial planner, or fiduciary, and assumes no responsibility for the accuracy or completeness of any financial data entered by you or retrieved from third-party services.

Transaction categorization is based on automated pattern matching and may not be accurate. Budget calculations and spending analyses are derived from user-provided and rule-derived data and should not be relied upon as the sole basis for financial decisions. You are responsible for verifying the accuracy of all data and categorizations.

Data retrieved through optional bank synchronization services is provided by third-party providers and may not be complete, accurate, or timely. The Company does not control, verify, or guarantee the accuracy of data obtained from third-party financial data providers.

13. Third-Party Services

The Software may integrate with or rely on third-party services, including:

  • Keygen.sh — license key activation and validation
  • Polar.sh — payment processing and subscription management
  • Resend.com — license key email delivery
  • Cloudflare Workers — webhook handler, CORS proxy, and OAuth token exchange
  • PostHog — usage telemetry (consent-based, opt-out in Settings > Privacy)
  • SimpleFIN — bank synchronization (user-initiated, Pro Tier)
  • Google Drive — cloud sync storage (user-initiated)

Your use of these third-party services is subject to their respective terms of service and privacy policies. The Company is not responsible for the availability, accuracy, or practices of third-party services. Your cloud provider’s terms govern your cloud storage account.

14. Intellectual Property

The Software, including its source code, object code, design, user interface, documentation, and all associated intellectual property rights, is and remains the exclusive property of the Company. The Software is protected by copyright, trade secret, and other intellectual property laws.

Nothing in these Terms transfers any intellectual property rights to you except the limited license grant in Section 2.

15. Disclaimer of Warranties

The Software is provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and noninfringement.

The Company does not warrant that the Software will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that defects will be corrected.

The Company makes no warranties or representations about the accuracy, reliability, or completeness of any financial data, categorizations, budget calculations, or analyses generated by the Software.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such jurisdictions, the Company’s warranties are limited to the maximum extent permitted by applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • (a) Loss of profits, data, business, goodwill, or revenue;
  • (b) Financial losses or adverse financial decisions made based on information displayed in the Software;
  • (c) Cost of procurement of substitute goods or services;
  • (d) Inaccurate, incomplete, or delayed transaction data;
  • (e) Budget projections, spending analyses, or categorizations that do not reflect your actual financial situation;
  • (f) Data loss or corruption on your local device;

regardless of the cause of action or the theory of liability, even if the Company has been advised of the possibility of such damages.

The Company’s total aggregate liability arising out of or in connection with these Terms or your use of the Software shall not exceed the greater of (a) the total amount you have paid to the Company for the Software in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) fifty dollars ($50).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

17. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Software; (c) your violation of any applicable law or regulation; or (d) any financial decisions you make based on data displayed in the Software.

18. Termination

18.1 Termination by You

You may terminate these Terms at any time by uninstalling the Software, destroying all copies in your possession, and canceling any active subscription.

18.2 Termination by the Company

The Company may terminate these Terms and revoke your license immediately, without prior notice, if you breach any material term of these Terms, including but not limited to: circumventing license activation controls, reverse engineering the Software, distributing unauthorized copies, sharing your License Key, or engaging in fraudulent payment activity.

18.3 Effect of Termination

Upon termination, your license to use the Software is revoked. You must uninstall the Software and destroy all copies. Your locally stored data remains on your device and is not affected by termination — the Company has no ability to access or delete your local data. If the Company terminates your license for breach, no refund of prepaid subscription fees will be issued.

18.4 Survival

The following sections survive termination: Definitions (Section 21), Your Data (Section 1), Financial Disclaimer (Section 12), Intellectual Property (Section 14), Disclaimer of Warranties (Section 15), Limitation of Liability (Section 16), Indemnification (Section 17), and Governing Law and Dispute Resolution (Section 19).

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

19.2 Informal Resolution

Any dispute arising out of or relating to these Terms or the Software shall first be attempted to be resolved through informal negotiation. You agree to contact us at support@accloiq.com and allow thirty (30) days to resolve the matter before initiating any formal proceedings.

19.3 Binding Arbitration

If informal resolution fails, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Software, shall be resolved by binding, individual arbitration, rather than in court. The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall take place in the State of Florida, or another mutually agreed location. The arbitrator’s decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Opt-out right. You may opt out of this arbitration agreement by sending written notice to support@accloiq.com within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved in the federal or state courts located in the State of Florida, and you consent to the personal jurisdiction and venue of such courts.

19.4 Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. This waiver does not apply in jurisdictions where class action waivers are prohibited by law.

19.5 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court’s jurisdictional limits.

20. General Provisions

20.1 Modification of Terms

The Company reserves the right to modify these Terms at any time. Material changes will be communicated with at least thirty (30) days advance notice through the Software interface, via email (if provided), or by posting on the Company’s website.

Your continued use of the Software after the notice period constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, your sole remedy is to discontinue use of the Software, uninstall it, and cancel any active subscription.

20.2 Age Restrictions

You must be at least eighteen (18) years old to use the Software. By using the Software, you represent and warrant that you meet this age requirement.

20.3 Updates and Modifications to the Software

The Company may release updates, patches, or new versions of the Software from time to time. Updates may be delivered automatically or may require manual installation depending on your platform and settings. Continued use of the Software after an update constitutes acceptance of the updated version.

The Company is not obligated to provide updates, maintenance, or support for the Software, except as required by applicable law.

20.4 User Representations and Warranties

By using the Software, you represent and warrant that:

  • (a) You have the legal capacity and authority to enter into these Terms;
  • (b) You meet the minimum age requirement set forth in Section 20.2;
  • (c) Any information you provide to us (e.g., during purchase or support) is accurate and complete;
  • (d) You will comply with all applicable laws and regulations in connection with your use of the Software;
  • (e) You have the authority to import any data you enter into the Software and that doing so does not infringe any third party’s rights.

20.5 Export Control Compliance

The Software contains encryption technology (AES-256-GCM) and may be subject to U.S. Export Administration Regulations (EAR). You agree not to export, re-export, or transfer the Software, directly or indirectly, to any country subject to a U.S. government embargo, or to any person or entity on any U.S. government restricted-party list (including the Specially Designated Nationals List, Entity List, or Denied Persons List). You represent that you are not located in, under the control of, or a national or resident of any such country, and that you are not on any such list.

20.6 Open-Source Components

The Software incorporates open-source components, each of which is subject to its own license terms. A list of open-source components and their licenses is available within the Software (Settings > About > Open Source Licenses) and online at accloiq.com/open-source.

Nothing in these Terms limits or restricts your rights under applicable open-source licenses.

20.7 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Software and supersede all prior agreements and understandings.

20.8 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

20.9 Waiver

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20.10 Assignment

You may not assign or transfer these Terms or your license without the Company’s prior written consent. The Company may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

20.11 Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, internet service disruptions, third-party service outages, or third-party API changes or deprecations. This Section does not excuse any obligation to make payments due under these Terms.

20.12 Notices

Notices to the Company should be sent to support@accloiq.com. The Company may send notices to you through the Software interface, via email, or by posting on the Company’s website.

21. Definitions

The following terms are used throughout these Terms:

  • “Software” means the Acclo IQ desktop application (macOS, Windows, Linux) and the progressive web application (PWA/browser mode), including all updates, patches, and new versions.
  • “Service” means the overall product offering, including the Software, website, documentation, and customer support.
  • “License Key” means the activation credential issued to you upon purchasing a Pro subscription.
  • “Free Tier” (Acclo IQ Basic) means the version of the Software available at no charge, subject to the feature limitations described in Section 3.
  • “Pro Tier” (Acclo IQ Pro) means the paid version of the Software with the full feature set.
  • “Device” means a unique personal computer or device identified by a device identifier generated by the Software. On the desktop application, this is a hashed identifier derived from hardware characteristics of your device. On the browser/PWA application, this is a random identifier generated and stored locally on your device.
  • “Cloud Sync” means the optional multi-device synchronization feature that stores encrypted data in your personal cloud storage account (e.g., Google Drive), as described in Section 11.2.

22. Contact Information

If you have questions about these Terms, please contact us:

These Terms of Service were last updated on 2026-04-22.